Dear woman at JFK T7 this morning: Thank you for coming back at the very last minute and claiming the random black carry-on bag that had been sitting unattended near the TSA lines. I was particularly impressed with the remorse and fear you showed to the Port Authority PD officer who was busy roping off [...]
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Third consecutive morning where the alarm rings at 5am or earlier. Not good at all. But it was OK because the line for TSA screening at O’Hare Terminal 2 was only 30+ minutes long. I actually got to skip the line thanks to flying in first class, and they were opening an extra lane as [...]
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Certainly a single data point is not a sufficient sample to extrapolate meaningful data from. But combined with the comments from the CEOs of both Continental and United Airlines, the number I heard on my flight yesterday from Denver to Houston was quite surprising and a strong vote of confidence in the new partnership between [...]
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Why, oh why, do the airlines make it so hard to figure out the pricing for a ticket? Yes, there are rules about what does and does not have to be included, but even that doesn’t seem to be enough to make things easy in most cases. I was doing some research on a flight [...]
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When jetBlue announced their $10 fare sale for yesterday and today I figured out that there was one destination on the list I could make a day trip out of: Burlington, VT. It was a new airport for me as well as a state I’d never visited. Plus, the timing on the flights would let [...]
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In a report that should come as no surprise to anyone following the story, the Department of Homeland Security Inspector General has blasted the Transportation Security Administration (TSA) for a series of failures that let to the disclosure of data classified as Sensitive Security Information (SSI) last December. Among other things, the report identifies as [...]
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Gotta love an Agency that can managed to violate their own rules when creating rules. I suppose if they never bothered to publically state either of the two contradicting policies they’d be fine. And up until the unredacted Screening Checkpoint SOP document turned up last month at least one of the policies was not particularly [...]
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I really wish that these stories would stop cropping up. Don’t get me wrong – they give me something to write about – but they are truly depressing when I realize that these are the folks I entrust my live with a hundred times every year. I know that the numbers are still very much [...]
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Of course the TSA decides to change the rules on me when I’m thousands of miles from home. Just like last time. I was quite happily enjoying my honeymoon, diving off the coast of Palau in August 2006 when the liquids ban went into effect. It was a mess, to be certain, but we survived. [...]
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Nothing like calling the boss onto the mat in front of Congress to get some answers when a mess happens in government. Not that it is likely much will change – and certainly not quickly – but the Homeland Security Committee of the United States Congress held hearings this afternoon regarding the breach. The hearings [...]
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